Edward GarrityDr. Edward J. Garrity, Professor of Information Systems

E.J. Garrity, "Improving Organizational Systems: Incorporating General Systems Theory and Design Principles" Proceedings of the Information Resources Management Association Conference, Vancouver, BC, May 2007.

E.J. Garrity, J.B. O'Donnell, Y.J. Kim, and G.L. Sanders, "An Extrinsic and Intrinsic Motivation-based Model for Measuring Consumer Shopping Oriented Web Site Success," forthcoming in Journal of Electronic Commerce in Organizations, April 2007.

E.J. Garrity, J.B. O'Donnell, and G. L. Sanders, "Continuous Auditing and Data Mining" in the Encyclopedia of Data Warehousing and Mining, Edited by John Wang, Information Science Publishing, Hershey, PA, July 2005.

S.C. Ellis, G.L. Sanders, and E.J. Garrity, "The Effects of IS Success on Competitive Behavior" Proceedings of the Information Resources Management Association Conference, San Diego, May 2005.

E.J. Garrity, Y.J. Kim, J.B. O'Donnell, and G.L. Sanders, "Measuring Consumer Shopping-Based Web Site Success: A Motivation-Based Model" Proceedings of the Information Resources Management Association Conference, New Orleans, May 2004.

E. J. Garrity, B. Glassberg, Y.J. Kim, G. L. Sanders, and S.K. Shin, "An Experimental Investigation of Web-based Information Systems Success in the Context of Electronic Commerce," Decision Support Systems, vol. 39, 2005: 485-503.

Y.J. Kim, E.J. Garrity, and G.L. Sanders, "Success Measures of Information Systems," in Encyclopedia of Information Systems, Vol. 4, edited by H. Bidgoli, S. B. Eom, and A. Prestage, Academic Press, San Diego, CA, 2003, 299-313.

E.J. Garrity, and G.L. Sanders, "System Quality and Information Quality: Do They Really Reflect Information System Success?" Proceedings of the Information Resources Management Association Conference, Philadelphia, PA, May 2003.

E.J. Garrity, J. An, and G.L. Sanders, "An Integrated Model of Problem Solving, Modeling, and Human Interaction in IS Development," Proceedings of the North East Decision Sciences Institute Conference in Puerto Rico, March 2002.

E.J. Garrity, "Review of Data Mining II," Information Resources Management Journal, 15(1), 2002, pp. 38-39.

B.A. Sherman, E.J. Garrity, and G.L. Sanders, "Expanding our View of Information Systems Success," in Information Systems Evaluation Management, edited by W. van Grembergen, IRM Press, Hershey, PA, 2002, 195-207.

E.J. Garrity, "Synthesizing User Centered and Designer Centered IS Development Approaches Using General Systems Theory," Information Systems Frontiers, 3(1), 2001, 107-121.

J. An, G.L. Sanders, and E.J. Garrity, "Modeling Coverage in Software Development Projects: An Integrated Model and Initial Results," Proceedings of the International Applied Business Research Conference, Cancun, Mexico, March, 2001.

E.J. Garrity and G.L. Sanders, "Dimensions of Information Systems Success," in Information Systems Success Measurement, Idea Group Publishing, Harrisburg, PA, edited by E.J. Garrity and G.L. Sanders, 1998, 13-45.

E.J. Garrity and G.L. Sanders, editors, Information Systems Success Measurement.  Idea Group Publishing, Harrisburg, PA, 1998.

E.J. Garrity and G.L. Sanders, "Introduction to Information Systems Success Measurement," in Information Systems Success Measurement, Idea Group Publishing, Harrisburg, PA, edited by E.J. Garrity and G.L. Sanders, 1998, 1-12.

E.J. Garrity and G. L. Sanders, "Editorial Preface: Information Systems Success Measurement," Information Resources Management Journal, 9, (4), 1996, 3-4.

E.J. Garrity, R.P. Cerveny, and G.L. Sanders, "User Participation and Problem Solving in Systems Development," Journal of Management Systems, Vol. 7, 2, Fall 1995, pp. 61-78.

E.J. Garrity, and L. Volonino, "Object-Oriented Hypermedia Support Systems" in Artificial Intelligence in Organization Design, Planning, and Control, edited by R. Blanning & D. King, IEEE Press, 1995.

E.J. Garrity, J.C. Sipior, and L. Volonino, "Hypermedia Expert Systems to Support Organizational Decision Making," Heuristics: Journal of Knowledge Engineering, Vol. 7, No. 2, Summer 1994.

E.J. Garrity, "User Participation, Management Support and System Types," Information Resources Management Journal, Vol. 7, No. 3, Summer 1994, pp. 34-43.

E.J. Garrity, and J.C. Sipior, "Multimedia as a Vehicle for Knowledge Modeling in Expert Systems," Expert Systems with Applications: An International Journal, Vol. 7, No. 3, 1994, pp. 397-406.

J.C. Sipior and E.J. Garrity, "Project Champions in Systems Development," Proceedings of the National Decision Sciences Institute, Honolulu, HI, November 1994.

E.J. Garrity, J.C. Sipior, and L. Volonino, "Hypermedia Expert Systems," Proceedings of the World Congress on Expert Systems, Lisbon, Portugal, January, 1994.

J.C. Sipior, and E.J. Garrity, "Project Champions in Expert System Development," Proceedings of the Northeast Decision Sciences Institute, Philadelphia, PA, April, 1993.

E.J. Garrity, and L. Volonino, "Object Oriented Hypermedia Support Systems," Proceedings of the Hawaii International Conference on System Science, HICSS-26, January 1993.

R.P. Cerveny, and E.J. Garrity, "Performance of Computers," in Encyclopedia of Computer Science, A. Ralston & E.D. Reilly (eds.), Van Nostrand Reinhold, Third Edition, pp. 1048-1052, New York, 1993.

E.J. Garrity, "Research Directions in the Application of Multimedia and Hypermedia Technology in Business," Information Management, Vol. 5, 4, 1993.

E.J. Garrity, "Why Johnnie Can't Think," Business First, June 22, 1992, p.6.

Sipior, J.C. and E.J. Garrity, "The Potential of Expert Systems for Competitive Advantage," in Managing Expert Systems, E. Turban and J. Liebowitz (ed.), Idea Group Publishing, New York, pp. 15-38, 1992.

Sipior, J.C. and E.J. Garrity, "Merging Expert Systems with Multi-Media Technology,"  Data Base, Winter 1992, pp. 45-49.

J.C. Sipior, and E.J. Garrity, "Development Considerations for Multimedia Expert Systems," Proceedings of the National Decision Sciences Institute, San Francisco, CA, November 1992.

E.J. Garrity and J.C. Sipior, "Multimedia:  A Vehicle for Embedding Expertise," Proceedings of the 1991 IEEE/ACM International Conference on Developing and Managing Expert System Programs, Washington, D.C., Sept.-Oct. 1991.

Cerveny, R.P., E.J. Garrity, and G.L. Sanders, "A Problem Solving Perspective on Systems Development,"  Journal of Management Information Systems, Vol. 6, No. 4, Spring 1990, pp. 103-122.

J.C. Sipior and E.J. Garrity, "Merging Expert Systems with Multi-Media Technology,"  Proceedings of Trends and Directions in Expert Systems Conference, sponsored by ACM-SIGBDP, Orlando, FL, November 1990.

J.C. Sipior and E.J. Garrity, "The Potential of Expert Systems for Competitive Advantage," Proceedings of the National Decision Sciences Institute, San Diego, CA, November 1990.

J.C. Sipior and E.J. Garrity, "Using Expert Systems for Competitive Advantage:  A Case Study of the OpBright Expert System," DSS-90 Transactions, Cambridge, MA, May 1990.

R. Rao, R.P. Cerveny, G.L. Sanders, R. Sridhar, and E.J. Garrity, "Intelligent Control and Resolution of a Network of Learning and Problem Solving Processors,"  Proceedings of the 23rd Annual Hawaii International Conference on System Sciences, January 1990, pp. 316-325.

R.P. Cerveny, E.J. Garrity, and G.L. Sanders, "A Framework for Defining Prototyping and Prototyping Strategies," Proceedings of the National Decision Sciences Institute, Boston, MA, November 1987.

R.P. Cerveny, E.J. Garrity, R.G. Hunt, P. Kirs, G.L. Sanders, and J.C. Sipior, "Why Software Prototyping Works," August 15, 1987, Datamation, pp. 97-103.

R.P. Cerveny, E.J. Garrity, and G.L. Sanders, "The Application of Prototyping to Systems Development:  A Rationale and Model,"  Journal of Management Information Systems, Vol. 3, No. 2, Fall 1986, pp. 52-62.

R.P. Cerveny, E.J. Garrity, and G.L. Sanders, "Model for Determining When and How to Use Prototyping in Systems Development," Proceedings of the National Decision Sciences Institute, Las Vegas, NV, November 1985.


Dr. Edward J. Szewczak, Professor of Information Systems

E.J. Szewczak, "Personal Information Privacy and Internet Technology" in M. Khosrow-Pour (ed.), Encyclopedia of Information Science and Technology, vol. iv, Hershey PA: Idea Group Reference, January 2005.

E.J. Szewczak, "Mature Reflections on Optical Networking," Information Resources Management Journal, v. 17, n. 4, 2004: i-ii.

E.J. Szewczak, "Personal Information Privacy and EC: A Security Conundrum?" in Khosrowpour, M. (Ed.), E-Commerce Security - Advice From Experts. Hershey, PA:Idea Group Publishing. 2004: 88-97.

E.J. Szewczak, "Personal Information Privacy and Internet Technology" in E.J. Szewczak & C.R. Snodgrass (Eds.), Human Factors in Information Systems. Hershey, PA: IRM Press, 2002: 83-92.

E.J. Szewczak and C.R. Snodgrass (Eds.), Human Factors in Information Systems.  Hershey, PA: IRM Press, 2002.

E.J. Szewczak, "Personal Information Privacy and the Internet: Issues, Challenges and Solutions," in  E.J. Szewczak & C.R. Snodgrass (Eds.), Managing the Human Side of Information Technology: Challenges and Solutions. Hershey, PA: Idea Group Publishing, 2002: 131-161.

E.J. Szewczak and C.R. Snodgrass (Eds.), Managing the Human Side of Information Technology: Challenges and Solutions. Hershey, PA:Idea Group Publishing, 2002.

E.J. Szewczak, "Beware the Cookie Monster." Information Resources Management Journal, vol. 15, no. 1, 2002: 3-4.

E.J. Szewczak, "Personal Information Privacy and the Internet: There Oughta Be a Law."  Information Management, vol. 14, no. 1/2, 2001: 8-9.

E.J. Szewczak, "My Privacy and the Internet," Information Resources Management Journal, vol. 12, no. 4, 1999: 3-4.

E.J. Szewczak, "Reflections on Becoming a Cyberentrepreneur" Information Management, vol. 12, no. 1/2, 1999: 4-5.

M.A. Mahmood and E.J. Szewczak (Eds.), Measuring Information Technology Investment Payoff: Contemporary Approaches. Harrisburg PA: Idea Group Publishing, 1999.

M.A. Mahmood and E.J. Szewczak, "Theoretical Backgroundfor Measuring Information Technology Investment Payoff" in Measuring Information Technology Investment Payoff: Contemporary Approaches.  M.A. Mahmood and E.J. Szewczak, eds.  Hershey PA: Idea Group Publishing, 1998: 1-4.

M.A. Mahmood and E.J. Szewczak, "Information Technology Investment and Organizational Performance: New Perspectives from Information Systems Research" in Measuring Information Technology Investment Payoff: Contemporary Approaches.  M.A. Mahmood and E.J. Szewczak, eds.  Hershey PA: Idea Group Publishing, 1998: 178-181.

E.J. Szewczak, "Is ISDN Dead (Again)?" Information Resources Management Journal, vol. 10, no. 4, 1997: 3.

E.J. Szewczak, "Can DSL + IQVC Buy Happiness?" Information Management, vol. 10, no. 3/4, 1997: 6-7.

E. Szewczak and M. Khosrowpour (Eds.), The Human Side of Information Technology Management.  Harrisburg PA: Idea Group Publishing, 1996.

E.J. Szewczak, "Designing IS Programs Geared Toward Producing Certified Graduates," Information Management, vol. 9, no. 1/2, 1996: 3.

E.J. Szewczak, "Editorial Preface: Piercing the Veil of the IS Ivory Tower: God Bless the Child," Information Resources Management Journal, vol.9, no.1, 1996: 3-4.

E.J. Szewczak, "Evaluating IS Effectiveness: A Survey of Business Practice and Implications for Emerging Information Technologies," in M. Khosrowpour (Ed.), Information Technology and Organizations: Challenges of New Technologies. Harrisburg PA: Idea Group Publishing, 1994: 61-80.

C.R. Snodgrass, G. Rosenfelder & E.J. Szewczak, "The Challenge of Implementing SIS Across the Value Chain: A Case Study of Negative IT Consequences," in M. Khosrowpour (Ed.), Information Technology and Organizations: Challenges of New Technologies. Harrisburg PA: Idea Group Publishing, 1994: 81-100.

E.J. Szewczak, "Editorial Preface: Information and the Internet," Information Resources Management Journal, vol. 7, no. 3, 1994: 1-2.

A.I. Duchan and E.J. Szewczak, "Accessing Internet Resources," Information Management Bulletin, vol. 7, no. 1&2, 1994: 9f.

A.I. Duchan and E.J. Szewczak, "Research and the Internet," Information Management Bulletin, vol. 6, no. 3&4, 1993: 7f.

E.J. Szewczak, "Editorial Preface: The Peer Review Process," Information Resources Management Journal, vol. 5, no. 4, 1992: 3-4.

E.J. Szewczak, "Using Information Technology to Implement Strategic Systems Planning as a Knowledge-Based Group Support Process," Information Resources Management Journal, vol.5, no.2, 1992: 17-24.

C.R. Snodgrass, G.S Rosenfelder, and E.J. Szewczak, "Young Workers Bakery," in C.R. Ruthstrom & C.A. Dykman (Eds.), Information Systems for Managers: Casebook. St. Paul MN:West Publishing, 1992: 193-200.

E.J. Szewczak, J. Cohen and A.I. Duchan, "A Multidisciplinary Computer Teaching Lab," The Journal of Computing in Small Colleges, vol. 7, no. 2, 1991: 171-178.

C.R. Snodgrass and E.J. Szewczak, "A Societal Culture Perspective on Systems Analysis and Design," Journal of Management Systems, vol. 3, no. 1, 1991: 69-78.

E.J. Szewczak, "Evaluating the Impacts of Information Technology in Organizational Systems," in E. Szewczak, C. Snodgrass & M. Khosrowpour (Eds.), Management Impacts of Information Technology: Perspectives on Organizational Change and Growth. Harrisburg PA: Idea Group Publishing, 1991: 25-47.

E.J. Szewczak, "Evaluating System Effectiveness and Justifying IT Investments: A Regression Analysis" in Proceedings of the 1991 Information Resources Management Association International Conference on Managing Information Technology in a Global Society, Memphis Tennessee, 1991.

E. Szewczak, C. Snodgrass and M. Khosrowpour (Eds.), Management Impacts of Information Technology: Perspectives on Organizational Change and Growth. Harrisburg PA: Idea Group Publishing, 1991.

C.R. Snodgrass and E.J. Szewczak, "Validation of a Model to Support the Decision to Transfer Management Control Systems," European Journal of Operational Research, vol. 50, no. 2, 1991: 157-165.

C.R. Snodgrass and E.J. Szewczak, "The Substitutability of Strategic Control Choices: An Empirical Study," Journal of Management Studies, vol.27, no.5, 1990: 463-481.

E.J. Szewczak, "An Empirical Study of Alternative Microcomputer-Based Design Approaches to Management Science Instructional Software: Implications for Managing the Type IV Implementation Problem," Journal of Microcomputer Systems Management, vol.2, no.3, 1990: 17-24.  Reprinted in M. Khosrowpour (Ed.), Managing Information Resources in the 1990s. Harrisburg PA: Idea Group Publishing.

E.J. Szewczak and C.R. Snodgrass, "The Organizational Management of Telecommunications," in M. Khosrowpour & G.J. Yaverbaum (Eds.), Information Technology Resources Utilization and Management: Issues and Trends. Harrisburg, PA: Idea Group Publishing, 1990, 277-309.

E.J. Szewczak and C.R. Snodgrass, "ISDN as an Information Resource for Strategic Management of Multinational Firms," Information Resources Management Journal, vol.2, no.3, 1989: 15-25.

E.J. Szewczak and W.L. Gardner, "Social and Organizational Impact of Local and Telecommunications Systems: Open Questions," Information Resources Management Journal, vol.2, no.1, 1989: 14-25.

L.R. Jauch, C.R. Snodgrass, and E.J. Szewczak, "Capstone Renaissance = Simulation + Interaction + DSS," Simulation and Games, vol.20, no.1, 1989: 3-13.

E.J. Szewczak, "Exploratory Results of a Factor Analysis of Strategic Information: Implications for Strategic Systems Planning," Journal of Management Information Systems, vol.5, no.2, 1988: 83-97.

E.J. Szewczak, "Using Integrated Software on Microcomputers to Foster User Acceptance and Understanding of Management Science Tools in Decision Support Systems," in Jane M. Carey (ed.), Human Factors in Management Information Systems. Norwood NJ:ABLEX Publishing, 1988: 269-277.

E.J. Szewczak, "Building a Strategic Data Base" Long Range Planning, vol. 21,no. 2, 1988: 97-103.

E.J. Szewczak and U. Sekaran, "Introducing Personal Computer Technology in the Teaching of Organizational Behavior Courses," Organizational Behavior Teaching Review, vol.12, no.1, 1987-88: 74-83.

E.J. Szewczak and W.R. King, "An Empirical Evaluation of Process Alternatives for Developing Strategic Information," Information & Management, vol.12, no.3, 1987: 143-152.

E.J. Szewczak and W.R. King, "Organizational Processes as Determinants of Information Value," Omega, vol.15, no.2, 1987: 103-111.

E.J. Szewczak, "Two Approaches to Strategic Database Design," DATA BASE, vol.14, no.2, 1983: 19-23.

E.J. Szewczak, "Iterated Modalities and the Parallel Between Deontic and Modal Logics," Logique et  Analyse, No. 67-68 (Septembre-Decembre) 1974: 323-333.


Dr. Linda A. Volonino, Professor of Information Systems

L. Volonino, "Security Middleware" in H. Bidgoli(ed.), Handbook of Information Security, John Wiley & Sons, December 2005.

L. Volonino, "Forensic Accounting" in Phyllis Gerstenfeld (ed.), Criminal Justice, Salem Press, September 2005.

L. Volonino, "Vicarious Liability" in Phyllis Gerstenfeld (ed.), Criminal Justice, Salem Press, September 2005.

L. Volonino and G.H. Gessner, "Computer Forensics" in Phyllis Gerstenfeld (ed.), Criminal Justice, Salem Press, September 2005.

G.H. Gessner and L. Volonino, "Quick Response Improves Returns on Business Intelligence Investments" Information Systems Management, vol. 22, no. 3, Summer 2005: 66-74.

L. Volonino, "Sarbanes-Oxley Links IT to Corporate Compliance" Proceedings of the 10th Americas Conference on Information Systems, New York, August 2005.

L. Volonino and S.R. Robinson, Principles and Practice of Information Security.  Upper Saddle River, NJ: Pearson Education, 2004.

L.A. Volonino, G.H. Gessner, and G.F. Kermis, “Holistic Compliance with Sarbanes-OxleyCommunications of the Association for Information Systems, vol. 14, August 2004: 219-233.

L.A. Volonino, G.H. Gessner, and G.F. Kermis, "Sarbanes-Oxley Links IT to Corporate Compliance" Proceedings of the 10th American Conference on Information Systems, New York City, 2004.

L.A. Volonino, G.F. Kermis, and B. Ward, “Electronic Discovery” Journal of Information Systems Management, Fall 2004.

J.C. Sipior, B. Ward, L. Volonino, and J. Marzec, “A Community Initiative that Diminished the Digital DivideCommunications of the Association for Information Systems, vol. 13, January 2004: 29-56.

L.A. Volonino, “Electronic Evidence and Computer ForensicsCommunications of the Association for Information Systems, vol. 12, October 2003: 457-468.

L. Fish, L. Volonino, and G. Rosenfelder, “Project Management Student Projects: Project Development Using Microsoft Project” Proceedings of the Annual Conference of the Decision Sciences Institute, November 2003.

L.A. Volonino and H.J. Watson, “Customer Relationship Management at Harrah’s Entertainment” in M. Mora, G.A. Forgionne and J.N.D. Gupta (Eds.) Decision-Making Support Systems: Achievements, Trends, and Challenges for the New Decade.  September 2002.

L.A. Volonino, “When Cyber Attacks Occur, Whose Fingerprints are on the Digital Weapon?” Erie County Bar Bulletin, April 2002.

G.H. Gessner, G.F. Kermis, and L. Volonino, “Preventing Data Warehouse Disincentives Created by Conventional Cost Allocation Methods” Journal of Data Warehousing, vol. 5, 2000: 16-25.

L.A. Volonino and G. Gessner, “Making and Managing Profits: the Role of Marketing Data Warehouses” Journal of Data Warehousing, vol. 4, no. 2, Summer 1999.

L.A. Volonino, “Desalination On-Line Web Center” Proceedings of American Desalting Association Conference, Monterey, CA, August 1996.

L.A. Volonino, “Hot Technology Trends: The World-Wide Web” Entrepreneurship Quarterly Newsletter,  Fall 1995.

E.J. Garrity, and L. Volonino, "Object-Oriented Hypermedia Support Systems" in Artificial Intelligence in Organization Design, Planning, and Control, edited by R. Blanning & D. King, IEEE Press, 1995.

E.J. Garrity, J.C. Sipior, and L. Volonino, "Hypermedia Expert Systems to Support Organizational Decision Making," Heuristics: Journal of Knowledge Engineering, Vol. 7, No. 2, Summer 1994.

E.J. Garrity, J.C. Sipior, and L. Volonino, "Hypermedia Expert Systems," Proceedings of the World Congress on Expert Systems, Lisbon, Portugal, January, 1994.

E.J. Garrity, and L. Volonino, "Object Oriented Hypermedia Support Systems," Proceedings of the Hawaii International Conference on System Science, HICSS-26, January 1993.