Managing the Sales Cycle
Seminar Leader: Patricia McGee, Certified Adult Educator
Sales skills are a critical part of today’s marketplace. Revenue growth depends on a developed sales workforce; in all sectors.Designed for front-line workers, supervisors and managers, Managing the Sales Cycle is grounded in sales fundamentals.
Every product or service has a sales cycle which participants will define for their individual setting. An understanding of the buying process will focus efforts on meeting customer needs as a key part of the sales cycle. Participants will practice necessary skills in building rapport, framing questions and effective communication.
WHO SHOULD ATTEND
Individuals embarking on a sales career will benefit from this highly interactive, entry level skills development program.
Front-line workers in call center, retail, hospitality, and service sectors will gain valuable perspective and practical skills that will be immediately useful in the workplace.
New supervisors and managers responsible for sales staff will learn effective tools that will enable them to coach the performance of their sales team.
PROGRAM HIGHLIGHTS
- Introduction to basic sales skills
- Learn to define the sales cycle
- Understand the buying process
- The art of good questions
- Listening; the other half of communication
- Building rapport
- Beyond features and benefits
Thursday: May 17, 2012 from 8:30 A.M to 5 P.M
Fee: $595
Location: Canisius Center for Professional Development
300 Coporate Parkway, Suite 130
Amherst, NY 14226
For more information call 716-888-8490
