Canisius College

Seminar Leader: Melissa Bekelja Wanzer, EdD

June 6, 2012

Do you have trouble establishing and maintaining relationships at work? Do you find it difficult to present information (i.e., presentations) in small or large group contexts? Do you ever wish you were a more dynamic communicator? Do you want to be more persuasive and better at arguing? Do you find it hard to manage conflict at work and at home?

If you answered yes to one or more of these questions, then you would benefit from an intensive training workshop that focuses on the communication skills that are needed to negotiate these challenges.

Specifically, the following communication skills will be addressed in this workshop:

1. Relational skills: emphasis on specific communication strategies used to build healthy internal and external relationships (affinity-seeking strategies, self-disclosure, relationship maintenance strategies, conflict management).

2. Presentational skills: emphasis on the skills needed to design and deliver an effective presentation (message structure, immediacy, humor, use of technology).

3. Persuasion and social influence skills: emphasis on the communication skills and tactics needed to persuade others (assertiveness, arguing effectively, persuasion and social influence tactics).


Learning Objectives/Outcomes:

• Greater understanding of how to apply specific relational, presentational and persuasive communication skills across contexts and targets.
  
  
• Experience enacting and evaluating one’s ability to apply relational, presentational, and persuasive skills in training exercises.