Be An Influential Leader

Heather Stammler chose Canisius for its small class sizes, professor accessibility and outstanding reputation. She says the choice was easy and she couldn’t have made a better one. The experience gave her a network of professionals that spans the globe and a group of lifelong friends. Not to mention, she says, when competing for new career opportunities, it’s given her a great advantage.

A customer experience manager at Rich Products Corporation, Stammler is an influential leader who promotes positive changes. She asks probing questions and uses intervention strategies to manage shifts in culture, get buy-in more quickly, and help associates overcome resistance to change. It’s work that allows Rich Products to move its corporate initiatives forward. And they’re skills she learned while earning her MA in communications and leadership at Canisius.

She graduated in 2007. And almost every day since, in every role she’s held, her job has required her to use the skills in leadership, negotiation, writing, public speaking, human resources, coaching, and organizational development that she learned here. 


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