Counseling Center

Counseling Center

Stay Calm & Follow These Emergency Guidelines

How to Interact With a Distressed Student.

  • Stay calm. Find someone to stay with him or her while calls are made to helping resources.
  • If a student directly threatens himself or herself or someone else, or otherwise behaves dangerously, immediate attention is needed. Call: Public Safety: (716) 888-2330 (24 hours), or the Police: 911. Public Safety will contact a counselor.
  • Stay with the student, or have someone stay with the student, until help arrives.

Life Threatening & Recent Traumatic Situations

If you believe that you or another student is:

  • potentially suicidal and/or homicidal or
  • has been raped or physically assaulted, or
  • in your judgment, should be seen the same day for an emergency assessment

Call the Counseling Center at (716) 888-2620 immediately.  Inform the receptionist that you need immediate assistance. The receptionist will inform you which counselor is available and what time you and/or the student should arrive at our office. For after hours emergencies, contact Public Safety at (716) 888-2330.

Imminent Danger

If you believe that you or another student is imminently homicidal or suicidal, (i.e., you believe that you or the student is quite likely to hurt himself/herself or someone else), call Public Safety at (716) 888-2330 or the Buffalo police at 911, and request an officer's presence immediately.