Stay Calm & Follow These Emergency Guidelines
How to Interact With a Distressed Student.
- Stay calm. Find someone to stay with him or her while calls are made to helping resources.
- If a student directly threatens himself or herself or someone else, or otherwise behaves dangerously, immediate attention is needed. Call: Public Safety: (716) 888-2330 (24 hours), or the Police: 911. Public Safety will contact a counselor.
- Stay with the student, or have someone stay with the student, until help arrives.
Life Threatening & Recent Traumatic Situations
If you believe that you or another student is:
- potentially suicidal and/or homicidal or
- has been raped or physically assaulted, or
- in your judgment, should be seen the same day for an emergency assessment
Call the Counseling Center at (716) 888-2620 immediately. Inform the receptionist that you need immediate assistance. The receptionist will inform you which counselor is available and what time you and/or the student should arrive at our office. For after hours emergencies, contact Public Safety at (716) 888-2330.
If you believe that you or another student is imminently homicidal or suicidal, (i.e., you believe that you or the student is quite likely to hurt himself/herself or someone else), call Public Safety at (716) 888-2330 or the Buffalo police at 911, and request an officer's presence immediately.