- Student Experience
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- COVID-19 Student Support Updates, Resources, and Frequently Asked Questions
COVID-19 Student Support Updates, Resources, and Frequently Asked Questions
During the Academic Continuance Plan, student support services throughout Canisius College have modified their operations for the safety of the entire Canisius community. Updates and frequently asked questions within Griff Center for Student Success, Writing Center and Library are listed below.
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Student Success Coaches
Students have been assigned student success coaches based upon engagement in particular programs/involvement on campus or by college/school. If students are not in one of the specialized engagement groups, students are assigned by college/school. For Undecided Students/Pathfinders, their Student Success Coach is their Griff Center Undecided Advisor.
Jenyia Wilson - wilson92@canisius.edu
HEOP
Tim Seil - seilt@canisius.edu
Student-Athletes
Brian Smith - smith@canisius.edu
International Students
Jennifer Herrmann - herrman1@canisius.edu
Transfer Students; College of Arts & Sciences (Last Names M-Z)
Tracy Callaghan - callagh2@canisius.edu
College of Arts & Sciences (Last Names A-L)
Sierra Bonerb - rapones@canisius.edu
Veterans; School of Education & Human Services (Last Names A-L)
Angela Bufalino - bufalin2@canisius.edu
School of Education & Human Services (Last Names M-Z)
Monika McFoy - mcfoym@canisius.edu
Richard J. Wehle School of Business
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Career Coaches
Students and alumni have been assigned career coaches based on class year for career-related appointments. Career coaches also refer within to best suit the student or alumni's career needs.
Eileen Abbatoy - abbatoye@canisius.edu
Freshman & Alumni
Rachel Gromlovits - gromlovr@canisius.edu
Sophomores & Juniors
Sheila Pettigrew - toombs@canisius.edu
Seniors & Graduate Students
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Academic Achievement
Is Academic Achievement Open?
The Academic Achievement office located in Old Main 013 will be closed until further notice. Professional staff will be working remotely and available for phone/video/email appointments. Please contact us via e-mail at the following to schedule an appointment:
Jennifer Herrmann - herrman1@canisius.edu
Tracy Callaghan - callagh2@canisius.eduWhat is the last day to withdraw from classes from spring 2020?
The last day to withdraw from classes is Thursday, April 30, 2020.
How am I able to have my questions answered regarding advisement, class withdrawal, medical/personal leaves, summer assistance grant, etc?
We are still available to assist students remotely; we will do this via phone, video, and e-mail appointments (please contact via e-mails listed above). Please remember to reach out to your official academic advisor for any registration related questions regarding your fall schedule.
Am I able to register for summer courses?
Absolutely! Registration for summer courses opened on February 12. You do not require a PIN # to register for summer, but you should consult with your advisor(s) for appropriate course selection.Academic Achievement has virtual drop in hours Tuesdays and Thursdays from 3pm-4pm EST. Click here during those hours for assistance!
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Career Development
Is Career Development Open?
Professional staff in the Career Development office, located in Horan O’Donnell 014, will be in the office on a rotational basis and are available for phone/video/email appointments. Remote appointments with career coaches can be scheduled via email and can be conducted through Zoom, email or phone. Please see below for contact information for your career coach.
Eileen Abbatoy (Freshmen & Alumni) - abbatoye@canisius.edu
Sheila Pettigrew (Seniors & Graduate Students) - toombs@canisius.edu
Rachel Gromlovits (Sophomores & Juniors) - gromlovr@canisius.eduAll services offered in person are available remotely, including:
Resume Reviews
Cover Letter Reviews
Practice Interviews; jobs, internships, graduate and professional school (medical school)
LinkedIn and Handshake Profile Building
Job and Internship Search
Career/Major Decision Making
Strong Interest Inventory Debriefs
Graduate School Search and Application Assistance
Other Appointments by Request
How can students/alumni engage with employers during the Academic Continuation Plan?*
Handshake
LinkedIn
Canisius Connect
*Contact your career coach for more informationCareer Development is hosting virtual Resume Wednesday each Wednesday while classes are in session. Send a Microsoft Word or Google Doc document of your resume or cover letter to careers@canisius.edu to participate.
The Career Development Team will be virtually hosting a number of employer information and networking events throughout the semester. Details about these events can be found in Handshake under the events section. If you have questions about how to access Handshake to register for an event, please email your career coach.
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Student Accessibility Services (SAS)
Is SAS Open?
The SAS office located in Old Main 317 will be closed until further notice. Professional staff will be working remotely and will be available for phone/video/email appointments. Please leave a voicemail at 716-888-2485, or contact us via email to schedule an appointment.
Sierra Bonerb - rapones@canisius.edu
Angela Bufalino - bufalin2@canisius.edu
Will exams be administered in person by SAS?
No. All exams should be administered online by faculty. Faculty are responsible for administering exams and providing appropriate flexibility to students. Faculty and students are welcome to consult with SAS for any assistance.
How does extended time for exams work in an online format?
If a student has extra time for exams, the timed online exam or quiz must be extended per their accommodation. To streamline the accommodation process, all exam times can be extended by 2x. Faculty can follow these instructions regarding adjusting the time allotment for students taking online exams: https://www.youtube.com/embed/gV2kH2vd9ZA
What if a student needs to register with SAS for accommodations?
Students can register for accommodations at any point, once we are provided with appropriate documentation of a disability. During the period of remote learning, students can still register for accommodations by sending documentation via email, and scheduling a phone or video appointment with staff. If you would like to schedule an appointment regarding registering for accommodations please fill out the SAS Meeting Request form. Once the form is complete, a staff member will contact you to set up an appointment. -
Tutoring Center
Is Tutoring Open?
The Tutoring Center located in Old Main 315 will be closed until further notice. Professional staff will be working remotely and will be available to chat online using the Google Hangouts “chat” feature at tutorga@canisius.edu, or they can be emailed at the same address. You may also contact Monika McFoy, Assistant Director, Support Services at mcfoym@canisius.edu.
How will I meet with a tutor during the academic continuance period?
All tutoring will occur online using Google Hangouts which is available to all Canisius students.
How do I request a tutoring appointment?
To request a Google Hangouts tutoring session, fill out the Tutor Request Form.
How long will it take to secure a tutoring appointment?
Tutoring requests will be received and scheduled by Tutoring Center staff, Sunday – Friday. Once your request has been received, you will get a response no later than the next day.
When will tutoring be available?
Tutoring appointments will be scheduled to occur during the following hours: Sunday 6 – 9pm, Monday – Thursday 11am – 9pm and Friday 11am – 2pm. Occasionally, tutoring may occur outside of these hours to respond to student need and tutor availability.
How will my tutoring session be scheduled?
Once you submit your request, you will receive a calendar invite (via email), with the day, time and Google Hangouts link for your session.
How do I start my session? What will my tutoring session online be like?
At the scheduled time of your tutoring session, click on the Google Hangouts link you received to meet with your tutor. Students will be able to ask tutors questions, review content and prepare for exams just as they could during drop-in hours. Students should expect sessions to run no longer than 45 – 50 minutes. -
Veteran Services
Is the Veteran Resource Center Open?
Veteran Services located in Old Main 317 will be closed until further notice. Professional staff will be working remotely and will be available for phone/video/email appointments. You can contact Sierra Bonerb by leaving a voicemail at 716-888-2476, or contact her via email at rapones@canisius.edu to schedule an appointment.
Veteran Financial Aid and Certification
For questions regarding Veteran aid and certification please contact Michele Rizzo; Assistant Director of Financial Aid by phone at 716.888.2300 or email rizzo@canisius.edu. -
Academic Mentoring
Can I still meet with my Academic Mentor this semester?
Yes, academic mentoring meetings will still continue via Google Hangouts Meet, Chat, and email. Students should hear from their academic mentor by March 23 to set up future meetings.
I do not currently have a mentor. Can I still request a mentor now?
Yes, you can request a mentor at any point! We encourage requesting a mentor to help with the transition to remote learning. Please fill out this form in order to be matched with an academic mentor: Academic Mentor Request Form -
Academic Success Workshops
In an effort to promote student success and offer academic support, workshops will be offered one on one via Google Hangouts. Current workshop topics are:
Time Management
Study Skills
Note Taking
Talking with Professors
Finals Preparation
Successful Online Learning
Students may request a workshop appointment here.
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Transfer Student Services
Transfer students and students enrolled in GRIFF 201 may contact Jennifer Herrmann at herrman1@canisius.edu for any questions and assistance. GRIFF 201 will not meet for the remainder of the semester, but students will be communicated with through D2L.
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Updates from the Library
You can stay updated with regard to the library at our website: library.canisius.edu. All due dates for Canisius materials, ConnectNY items and Interlibrary loan items have been extended until May 14, 2020.
Should you or your students need any assistance during this time, you can contact the library and receive research assistance these ways:
• Virtual Contact - Email: librarians@canisius.edu, Phone: 716-888-8411, Text: 716-712-4357
A Canisius Librarian will get back to you as soon as they are available.
• AskUs247 Chat Service - https://askus247.libanswers.com/
Service is staffed by Librarians all over the world and can help you find the resources you need.
• Book-A-Librarian - https://library.canisius.edu/book-librarian
Make an appointment with a Canisius Librarian for a remote consultation (phone, email, chat, etc.) -
Updates from the Writing Center
Online appointments are available, with hours varying week-to-week, by clicking the Writing Center link in the my.canisius student portal or going to canisius.mywconline.com.