Student Success Team

The Griff Center for Student Success is comprised of professionals who are trained in student development; who offer academic and career assistance; and provide services tailored to address the diverse developmental stages of a student’s academic career. We possess the interpersonal skills needed to be able to help individuals with a wide range of specialized needs. 

Scroll down to read more information about our staff, locations, and hours! 

Student Success Administration

Mark Harrington


Dr. Mark Harrington
Assistant Vice President, Student Success
Program Director, Higher Education & Student Affairs Administration
Assistant Professor, Department of Graduate Education & Leadership
Academic & Career Coach | Retention & Persistence | Assessment

Dr. Mark Harrington serves as the assistant vice president of student success and director of the Higher Education and Student Affairs Administration program. He is responsible of the leadership and oversight of the following: academic achievement, career development, student accessibility services, student-athlete academic services, veteran resource center, The Steven Leonard Academic Mentoring Center, tutoring center, and the study center. Dr. Harrington is the co-chair of the college-wide retention committee and chair of the first-generation student success taskforce. As a faculty administrator, he serves in the School of Education and Human Services in the department of graduate education and leadership. Check out his faculty profile here.

Dr. Harrington's favorite thing about Buffalo is the small-city feel, with big-city opportunity. As a Golden Griffin alumnus, he loves everything Canisius and the guiding Jesuit values that shape the student experience. Dr. Harrington and the student success division look forward to working with you in pursuit of your academic goals from orientation to graduation!

Jennifer Herrmann


Jennifer Herrmann
Associate Dean, Student Success
Academic Coach | Transfer Student Services | Academic Counseling

Jennifer serves as the Associate Dean for Student Success and oversees the Academic Achievement ares of the Griff Center for Student Success. She is responsible for the advisement and registration of incoming freshmen, transfer students and Pathfinders; she oversees the Student Summer Assistance Program, Mid-Semester Courses, progress reporting functions and also serves as a success coach, academic mentor and care manager. Jennifer is a member of various committees on campus such as the college-wide retention committee, academic affairs working group, APB, Cura Personalis Team and the Behavioral Intervention Team.

Academic Achievement Team

The Academic Achievement Team supports students through advisement of freshmen, undecided students, transfer students, and student-athletes. Additionally, the team is responsible for working with students to set academic goals and assist with their academic success.

Tracy Callaghan


Tracy Callaghan
Associate Director, Academic Achievement
Academic Coach | Freshmen Scheduling | Cura Personalis Committee

Tracy oversees incoming freshmen registration, chairs the Cura Personalis Team and also serves as a student success coach and academic mentor. Tracy also works with undergraduate students who need to take a leave from the college. She is a member of various committees on campus including the college-wide retention committee, academic affairs working group and the APB subcommittee.

Having grown up in the Buffalo area and a proud aluma of Canisius, Tracy loves everything about Buffalo!  WNY has so many things to offer - excellent food, plenty of cultural events, beautiful scenery, “fun weather” and so many opportunities to explore the outdoors. She is the proud mom of two college aged children and loves her two very energetic dogs. Tracy interacts with all students at Canisius keeping in mind the Jesuit value of Cura Personalis, care of the whole person.

Allison Kurthy '22
Graduate Assistant, Academic Achievement

Career Development Team

The Career Development Team is responsible for assisting students with their career goals through strategic partnerships with our Canisius faculty and employers. This team supports our students through career coaching, alumni connections, on campus recruitment, and career events.

Eileen Abbatoy


Eileen Abbatoy
Senior Associate Director, Career Development
Career Coach (Freshmen & Alumni) | Alumni Outreach | Faculty Liaison

Eileen manages the development and delivery of programs, services, coaching and advising designe to actively engage students and alumni in the process of career exploration and decision making. She collaborates with faculty to incorporate career programming into academic disciplines and provides career assessment tools for both students and alumni. As the designated career coach for freshmen and alumni, Eileen loves to help Canisius students and graduates discover and clarify how their interests and taltnts relate to majors and careers, leading them to lives with purpose and meaning.

Eileen grew up on the west side of Buffalo, earning both her bachelor's and master's degrees from Buffalo State College. A lifelong "Buffa-lover," her favorite places include Delaware Park, North Buffalo, the Elmwood Village and the Buffalo waterfront. Her favorite thing about working at Canisius is incorporating the Jesuit value of Cura Personalis, care of the whole person, into her work as a career coach.

Sheila Pettigrew


Sheila Pettigrew
Senior Assistant Director, Career Development
Career Coach (Seniors & Graduate Students) | Employer Relations | Career Events

Sheila oversees employer relations for the Career Development Office, which entails establishing and maintaining relationships with employers who wish to hire and engage with Canisius students and alumni. Additionally, Sheila organizes career development programming such as information sessions, networking events and the annual career and internship fair. Sheila is the assigned career coach for all seniors and graduate students and loves to speak with students about their job and graduate school searches.

As a graduate of Loyola University Maryland and Canisius College, as well as a former Jesuit Volunteer, Sheila is very passionate about Jesuit education and Ignatian Spirituality. Her favorite thing about working for Canisius is getting to work with the incredible students, who are truly women and men for and with others.

Rachel Gromlovits


Rachel Gromlovits
Coordinator, Career Development
Career Coach (Sophomores & Juniors) | On Campus Recruitment | Marketing & Handshake

Rachel coordinates on campus recruitment at Canisius where employers come to campus to interview students and alumni for their jobs and internship opportunities. She also oversees marketing for all areas of the Griff Center for Student Success, monitoring and creating both print and digital content for Facebook, Twitter, Instagram, campus television monitors, our website, as well as Handshake, Canisius College's online job portal. As the designated career coach for sophomores and juniors, she enjoys working with students who are eager to apply for internships and fine tune their resumes, cover letters and interviewing skills.

As a Western New York native, pinpointing her favorite thing about Buffalo is easy - chicken wings! With a passion for liberal arts education, Rachel is proud to work at Canisius and be a part of students' career development journey. 

Olivia Winkfield, '22
Graduate Assistant, Career Development

Support Services Team

The Support Services Team offers individualized support to students through accessibility services, the testing center, the study center, tutoring services, and veterans affairs. 

Sierra Bonerb


Sierra Bonerb
Associate Director, Support Services
Academic Coach | Student Accessibility Support Services  | Veteran Support Services

Sierra oversees Student Accessibility Services and Veteran Student Support. She is responsible for ensuring that students registered with disabilities are provided with reasonable accommodations and equal access to programs and services. In her role of overseeing veteran students on campus, Sierra is ressponsible for our Veteran Resource Center, as well as programming that helps create a sense of community for veteran students.

During the 2020-2021 academic year, Sierra will celebrate her ten-year anniversary of working aat Canisius, where she graduated with both her bachelor's and master's degrees. As someone who transitioned from being a student at Canisius to a staff member, she truly understand the journey that students can experience during their time here. She loves being able to meet students where they are and watch then develop to their full potential! Outside of Canisius, Sierra is a certified yoga teacher. She loves to share her yoga practice with students, and you may even see her teaching some yoga moves around campus!

Monika McFoy


Monika McFoy
Assistant Director, Support Services
Academic Coach | Study & Tutoring Centers | Academic Workshops

Monika is responsible for managing the Tutoring and Study Centers as well as Academic Workshops. She also advises for incoming freshmen and students in our Pathfinders program and serves as an academic coach and student success coach for students in the Wehle School of Business. Monika is on the Student Retention Committee, Cura Personalis Team and Intercollegiate Athletic Board.

Monika was born and raised in Buffalo, NY and completed both her undergraduate and graduate studies at Buffalo State College. Her favorite thing about working at Canisius is her ability to have a positive impact on student success.

angela bufalino


Angela Bufalino
Coordinator, Support Services
Academic Coach | Student Accessibility Support Services | Academic Mentoring Program

Angela works in Student Accessibility Services, where she assists students with disabilities in receiving reasonable accommodations. In this office, she oversees the Testing Center for students with accommodations, as well as makeup exams. Angela also oversees the Academic Mentoring Program and works as a Student Success Coach for students in the School of Education and Human Services. 

Angela was born and raised in Western New York and has a passion for the City of Buffalo. As a graduate of Canisius, she loves to see how our Canisius students are positively contributing to our city. Her favorite thing about working at Canisius is getting to know students on a personal level and feeling like she can truly make a difference in a student’s college journey! 

Ashley Howard, '21
Graduate Assistant, Tutoring & Study Centers

Chloe Cozzarin, '22

Graduate Assistant, Student Accessibility Services & Testing Center

Lindsay Wolcott, '22

Graduate Assistant, Student Accessibility Services & Testing Center


Academic Achievement |  Old Main 013

Career Development | Horan O'Donnell 014

Support Services | Old Main 3rd Floor

Tutoring Center | 315
Testing Center | 317
Study Center |  318
Veteran Resource Center | 320


Academic Semester Hours
Monday - Friday  |  8:30am-5pm

Summer Hours
Monday - Thursday  |  8:30am-4:30pm
Friday | 8:30am-1pm

Contact Us

Academic Achievement

Career Development

Support Services