Information Technology Services

Need Technical Support? Visit the Helpdesk in the lower-level of Horan O'Donnell. Additionally you can submit a ticket via email to or call (716) 888-8340.


Information Technology Services (ITS) provides Canisius College with the core technology resources and support services for teaching, learning, and research. 

Groups within ITS include: Center for Online Learning and Innovation (COLI), Student Technology Services (Help Desk), Administrative Computing (Programmer and Analysts), Infrastructure & Telephony, Media Center, Network Engineering, and Security.

How may we help you today?

Technology Support Documentation

Administrators, faculty, staff, and students looking for tech support documentation click here.  This documentation includes information on Microsoft software, smartphones, wireless, printing, as well as a variety of other topics.